This
web site is owned and operated by Colostomy UK.
If
you have any suggestions or comments or if you need to contact us, please use
the details below.
Our Contact details:
COLOSTOMY UK, ENTERPRISE HOUSE, 95 LONDON STREET, READING, BERKSHIRE RG1
4QA
Call:
0118 9391537
Email:[email protected]
Company number: 05623273 Registered charity number: 1113471
Making a Purchase
Making
a purchase could not be easier. Just browse our website and click on any items
that you wish to buy and click "Add to Basket" put them into the
shopping basket. After you have finished your selection, click on
"Checkout" at the top right and you will be asked for a few details
that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from outside the United
Kingdom, place your order and your credit card company will convert the
transaction to your own local currency.
We reserve the right to change pricing or withdraw products from sale without
notice. Whilst we try to ensure the accuracy of prices and product information
on our web site, we reserve the right to refuse or cancel any orders if we
discover any pricing errors before we process your order, in which case you
will be given the option to re-submit your order at the correct price or cancel
the order.
We accept Visa, MasterCard and Paypal.
Delivery
We
despatch all stock orders within 2-5 days of ordering
We aim to despatch all orders on the same day if ordered before 12pm. If a product is not in stock we will contact you to advise delivery date.
Delivery Cost
Delivery cost is
clearly stated at time of purchase
Back Orders If
your item is not in stock, we will back order for you. You will always be
emailed with the option to cancel your order if you would rather not wait. Tax Charges All
prices include VAT at 20% unless otherwise stated. Privacy Policy Please see Stripe privacy policy
Returns Policy Goods
may be returned for a full refund or exchange (excluding P+P charges) within 28 days of purchase.
Garments must be in original condition, must not have been worn and all tags
and labels must be attached. RETURNS
SHOULD BE SENT TO: COLOSTOMY UK, ENTERPRISE HOUSE, 95 LONDON STREET, READING, BERKSHIRE RG1 4QA
A purchase may be cancelled at any time.
SHOP RETURNS